Experience a stable, high-speed connection designed for your home or business. Whether you're relocating, searching for better value, or frustrated with your current ISP, we make switching simple and transparent.

How to Switch in Four Simple Steps

1

Place Your Order

Choose the method that suits you best to begin your journey:

Order Online: Select your package directly through our website

Direct Contact: Reach out via WhatsApp or our domain-based email for guided assistance

Inquiry Form: Submit your details and our team will initiate a coverage check and provide tailored options

We ensure a smooth start, whether you know what you need or prefer guided support.

2

Notify Your Current Provider

To avoid service overlap, request cancellation with your current ISP.

Pro Tip: Check your notice period and any potential cancellation fees in advance to ensure a smooth transition.

3

Line Release & Activation

Once your current service is cancelled and the fibre line is released by the network provider, we'll take care of the rest.

Speed up the process: Notify us as soon as your line is released so we can prioritise your activation.

4

Connect & Enjoy

Once activated, simply plug in your free-to-use premium router, pre-configured for your address.

Connect your devices and enjoy a faster, more reliable internet experience.

Fast setup. Transparent pricing. No surprises.

Four Ways to Start Your Switching

Choose the method that works best for you — fast, simple, and fully supported.

Self-Service Signup

Enter your address, choose your preferred speed, and select switching from another ISP during checkout. Enjoy a fast, seamless setup in just a few clicks.

Request a Callback

Leave your contact details and one of our consultants will reach out via WhatsApp or email. We'll guide you through the process and handle all onboarding steps for you — from paperwork to installation scheduling.

WhatsApp Support

Chat directly with our support team for immediate assistance. Get real-time answers to your technical or billing questions, quickly and conveniently.

Inquiry Form Support

Submit your installation request through our secure form. We'll conduct a full feasibility and pricing check, then send you a detailed quotation based on available fibre options in your area.

Please complete an inquiry before switching providers. This allows us to confirm fibre coverage, check available network providers (FNOs), and provide accurate pricing for your location.

Moving Homes? We've Got You Covered.

Relocating doesn't have to mean downtime. Our team handles the transition so you stay connected from day one.

Check Coverage

Easily verify which fibre network providers are available at your new address. We make sure you know exactly what options you have before you move.

Coordinate Transfers

We handle the logistics of transferring your service. From your current provider to your new setup, we ensure everything is aligned for a smooth transition.

Minimize Downtime

Stay connected without interruption. We carefully sync your cancellation and activation dates so your home or office stays online when you need it most.